Tag Archives: BBB National Programs

With Great Power Comes Great Responsibility



In the inaugural episode of The Accountability Studio, moderator Mary Engle, Executive Vice President, Policy poses a fundamental question to the leadership of BBB National Programs: Does independent, industry self-regulation really work? Program leaders responded with an empathic ‘yes,’ but also laid out the numerous factors that can contribute to the success or failure of a self-regulatory initiative. Tune in to hear them discuss the problems in the marketplace that led to the creation of each of their programs, how their programs work, and what they think the future of independent industry self-regulation will look like.


Why Teens Need Unique Privacy Protections



As the COVID-19 pandemic has heightened the digital environment, online engagement has increased across user demographics. In this episode, authors of the BBB National Program’s paper Risky Business: The Current State of Teen Privacy in the Android App Marketplace join us to provide insight into the importance of protecting teenage users. Listen in to hear Ayaz Minhas, Data Privacy Manager, Isaac Cronk, Digital Advertising Compliance Specialist, and Cameryn Gonnella, Compliance Manager explain “why now, why teens.”


BBB AUTO LINE: A BBB National Program



Dispute resolution may sound deceptively simple, but let’s not be fooled. Listen in as Juan Herrera, National Director of Dispute Resolution Programs at BBB AUTO LINE explains the intricacies of dispute resolutions as it relates to cars.