Category Archives: Episode Overview

Episode Show Notes: When Are Advertisers Responsible for Consumer Ratings and Reviews?



In this episode of the Ad Watchers, Hal and La Toya discuss endorsements and testimonials. Their conversation also takes a deeper look into the broader category of user-generated content in advertising. 

They began the conversation by talking about the Federal Trade Commission’s (FTC) Endorsement Guides, which offer good insights for the National Advertising Division (NAD) and the industry. They, along with several NAD decisions on the topic and the additional guidance from the FTC, cover the basics of how to use endorsements and testimonials in advertising.

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Episode Show Notes: What Do CARU’s Revised Guidelines Mean for Advertisers?



On this episode of The Accountability Studio, Executive Vice President for Policy at BBB National Programs Mary Engle facilitates an engaging conversation with Mamie Kresses, the leader of the Children’s Advertising Review Unit (CARU), about recently announced revisions to the CARU Advertising Guidelines.

Mary and Mamie’s conversation centered around three primary updates:

  1. Moving beyond being television-centric to address and reflect today’s digital advertising environment.  
  2. Incorporating FTC guidance on endorsements and influencer marketing.
  3. Requiring that advertising not portray or encourage negative stereotyping, prejudice, or discrimination.

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Episode Show Notes: The Best Podcast Episode Ever: What is Puffery?



In this fifth episode of the Ad Watchers series, hosts Hal and La Toya talk about puffery. There is no universal definition for this term, but La Toya provided the following description: “Puffery is an exaggerated, blustering, or boastful statement. Or a general claim that could only be understood as an expression of opinion, not a statement of fact.”

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Episode Show Notes: The Past and Future of Privacy Accountability: Is CBPR a Model?



In this episode of the Accountability Studio, moderator Cobun Zweifel-Keegan, Deputy Director of Privacy Initiatives at BBB National Programs, led a conversation on the cross-border privacy rules system, or CBPR, which is a voluntary framework with a global impact. He was joined by Josh Harris, BBB National Programs Director of Global Privacy Initiatives, and Sam Schofield, International Trade Specialist, Global Data Privacy.

Their conversation took a deep dive into the Asia-Pacific Economic Cooperation (APEC), a regional economic forum with 21 member economies around the Pacific rim and the creator of CBPR.

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Episode Show Notes: How Do We Step into the Shoes of the Consumer?



Hosts La Toya Sutton and Hal Hodes discuss the various types of messages conveyed through ads. During this conversation, Professor Margaret C. Campbell of the University of California Riverside joins them to share insights into how consumers take in and understand advertisements. 

As La Toya shares, “advertisers are required to have a reasonable basis for all messages that are conveyed in their advertising.” This requirement is noted in the Federal Trade Commission’s 1983 Policy statement on deception and cited in numerous National Advertising Division (NAD) cases.

As the conversation continues, they walk through the steps they take at the NAD when they are deciding what messages are reasonably conveyed.

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