Podcast: Play in new window | Download (Duration: 18:02 — 41.3MB) | Embed
Subscribe: Google Podcasts | RSS | More
Consumer reviews are more than a business’ privilege to boost its reputation. They are a consumer’s right. The Federal Trade Commissions (FTC) sees consumer reviews as a tool that allows customers to learn about a company before doing business with them. Carl Settlemyer, Attorney, at the FTC helps businesses understand how to comply with the Consumer Review Fairness Act.