Podcast: Play in new window | Download (Duration: 14:30 — 33.2MB) | Embed
Subscribe: Google Podcasts | RSS | More
How is customer service being redefined and transformed into today’s every moving and booming marketplace? The Winter 2018 issue of TRUSTED highlights stories of incredible customer service to help us all gain a better sense of what it is shaping up to be in our 21st-century market. Nona Phinn, Project Director of BBB National Program’s TRUSTED magazines tell us more about this exciting issue.